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Unresponsive Vendor / Ghosting

This e-mail is for a vendor you have already hired and has been unresponsive to communications over a period of time leading up to the wedding.


 

1st attempt – Use this template if it has been over a week since you sent the "Vendor Check-In" e-mail and the vendor has not confirmed, OR if they have failed to respond to 2-3 attempts at communication in the weeks leading up to your wedding.


Hi (Vendors name),


I tried to get in contact with you regarding the details of our wedding and have not received a response. I want to ensure you have the timeline and necessary info.


Please respond back and let me know (you’ve seen the communications and details. OR when is a good time for us to connect) .


I look forward to hearing from you,

(Your name)


 

2nd attempt – Use this template if your vendor has not responded to both the "Vendor Check-in" and the "Unresponsive vendor -1st attempt" emails, and your wedding is within the next week.


Hello (Vendor's Name),


I have not received a response to any communications via e-mail and (add any other communication- phone/text) in the recent weeks.


Our wedding is within the week and I need to hear back from you in order to confirm your services and ensure you have the necessary info.


If I do not hear back from you by (the Date two days before the wedding) at 5pm, I will assume you will not be present at our day and will result in you being in breach of our contract.


Sincerely,

(Your name)

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